Today, I finally got everyone entered into the printer control system so that BCRC staff can control the printers again, and increase quotas for people.
In the Print Release System, click on "Manage" to check someone's print history and add quota -- please add in 100 page chunks and let's not increase anyone over ~600 total pages without having them check with me.
You can also see the overview of queued jobs for each printer and manipulate the queues as necessary.